Terms of service

Last Updated: July 28, 2025

Welcome to EzWhatsApp! These Terms of Service ("Terms") govern your use of our website (www.ezwhatsapp.com) and services. By accessing or purchasing from our site, you agree to comply with these Terms.

1. General Terms

• You must be at least 16 years old to use our services.

• All purchases are subject to product availability and pricing accuracy.

• We reserve the right to modify or discontinue products/services without notice.

2. Order Acceptance & Pricing

• Your order is an offer to purchase, which we may accept or decline.

• Prices are listed in USD but may display in local currencies (conversion rates apply).

• Typographical errors in pricing may result in order cancellation.

3. Payment & Billing

• We accept major credit cards, PayPal, and other approved payment methods.

• You authorize us to charge your payment method for the total order amount.

• Declined payments may result in order cancellation.

4. Shipping & Delivery

• Delivery times vary by location (see our Shipping Policy).

• Risk of loss transfers to you upon delivery.

• You are responsible for providing accurate shipping details.

5. Returns & Refunds

• Returns must follow our Refund Policy.

• Items must be unworn, unwashed, and in original packaging.

• Refunds are processed to the original payment method.

6. Intellectual Property

• All website content (logos, designs, text) is owned by EzWhatsApp.

• Unauthorized use, copying, or distribution is prohibited.

7. User Conduct

You agree not to:

• Use our site for illegal purposes

• Submit false information

• Disrupt site functionality

• Attempt unauthorized access

8. Limitation of Liability

• EzWhatsApp is not liable for:

  • Indirect, incidental, or consequential damages

  • Product misuse or alterations

  • Delays beyond our control (e.g., natural disasters)

9. Dispute Resolution

• Disputes will be resolved through negotiation or arbitration in Shenzhen, China.

• Governing Law: These Terms are governed by Chinese law.

10. Changes to Terms

• We may update these Terms periodically.

• Continued use after changes constitutes acceptance.

11. Contact Us

For questions about these Terms:
📧 Email: service@ezwhatsapp.com
📞 Phone: +86 138 2265 9995

By using EzWhatsApp, you acknowledge you have read and agreed to these Terms.